The Time Saving Advantages of Self Service Password Reset (SSPR)


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We’ve all been there! Forgotten passwords are a fact of life in any organisation. But given the ever-increasing number of office IT tools that employees are required to use these days, forgotten passwords are becoming a significant issue, using up time, productivity and ultimately, money.

That’s why among the many IT security priorities for the modern company, the implementation of an efficient password re-set system is one of the most important. That’s where SSPR comes in.

Introducing SSPR


SSPR stands for Self-Service Password Reset. It’s a fast and effective way to reset your password, without anyone’s help. It works by asking an individual to confirm their identity, using a range of methods. These could be personal questions or a more detailed Multi-Factor Authentication (MFA) approach that involves a PIN or biometric authentication such as fingerprint checking.

And because SSPR will involve at least one of these extra layers of security, it is also more effective from a cyber security point of view than the traditional approach of calling the office IT guy. By putting automatic and consistent barriers into the password-reset process, SSPR reduces the risk of identity theft, combining security with convenience and efficiency.

SSPR with Office 365


One of the advantages of using Office 365 is that it provides an SSPR tool that your employees can use to reset their password. The tool is self-service and free for any customer with a non-profit, business or education subscription, though is not part of the Office 365 trial.

Office 365 SSPR uses Azure, and if you don’t use other Azure features, it will be free. However, if you are using on-premises Active Directory, you will have to take out an Azure AD Premium subscription. For more information, check Office 365 SSPR

Why use SSPR?


There are many benefits to any organisation with SSPR:

  • Instead of the delays associated with old fashioned password-reset methods, SSPR enables users to reset their login immediately, reducing the impact on productivity.
  • SSPR is available on a 24/7 basis through mobile or desktop
  • With Office 365 SSPR, there are multiple ways to keep the process secure
  • SSPR frees up your IT staff’s time to focus on other more profitable projects
  • Installed and run via the cloud, SSPR is easy to integrate and operate.

Boost your IT Security with SSPR


SSPR provides an effective, efficient and more secure method for your employees to reset their passwords, with minimal disruption to your business.

Get in touch with us today to find out more about SSPR and how it can help you to boost productivity and IT security.